The Hotel guests are allowed to have pets not bigger than 10 pounds but only in the rooms. It’s still not allowed to take the pets for a walk in the common areas. The client must pay a deposit of US$ 200.00 at the Reception upon the Check-in. The deposit will be returned at Check-out, after confirming with the Housekeeper that no damage was left in the room.
Velero has to balance the desire of its guests who bring their pets with them with the equally important concerns of health, safety, and potential nuisance from those pets.
Therefore, Velero has adopted a restrictive pet policy in its common areas. While guests may walk or carry their pets directly to their room from the reception area and the parking lot, no pets are allowed in the grass and stone common areas between our buildings and the beach.
THIS RESTRICTED AREA INCLUDES OUR RESTAURANT, OUR POOL, AND THE ENTIRE GRASS AND STONE OPEN AREA.
If you need to exercise and walk your pet, you must use the walkways on the street side of the buildings and go directly to the access road next to reception or through the parking lot to the alley behind. Both of these streets have access to the beach and other public areas.
Our security and front desk staff have been instructed and they are empowered to enforce this policy. Please respectfully interact with our staff if they communicate with you about this policy.
We do not allow any exceptions based on the size of pet, the species of pet, or whether the pet is carried or kept in a carrier.
We hope you will enjoy your stay at Velero and please inquire if you have any questions about this policy.